Privacy Policy

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you, including but not limited to:

• Email address
• First name and last name
• Phone number
• Address, Emirate/State, Province, ZIP/Postal code, City, Country
• Cookies and Usage Data

We may collect information on how the Service is accessed and used. This may include your IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

We use cookies and similar technologies (beacons, tags, scripts) to operate the Service, remember preferences, and analyze usage. Where required by law, we request your consent before placing non-essential cookies. You can instruct your browser to refuse cookies; however, some parts of the Service may not function correctly without them.

• Session Cookies — to operate the Service.
• Preference Cookies — to remember your settings.
• Security Cookies — for security purposes.

RISIANS 360 SOLUTIONS uses collected data to:

• Provide and maintain the Service.
• Notify you about changes to the Service.
• Allow participation in interactive features when you choose.
• Provide customer care and support.
• Analyze usage to improve the Service.
• Monitor usage and detect, prevent, and address technical issues.
• Comply with legal obligations.

Where applicable law requires a legal basis (for example, the EU/UK GDPR or the UAE Personal Data Protection Law), we process personal data on one or more of the following grounds: your consent; performance of a contract with you; compliance with a legal obligation; or our legitimate interests in operating and improving the Service, balanced against your rights.

We retain personal data only as long as necessary for the purposes set out in this policy, to comply with legal, tax, and accounting obligations, and to resolve disputes. When data is no longer required, we delete or anonymize it.

RISIANS 360 SOLUTIONS is based in Dubai, United Arab Emirates. Your information may be processed in the UAE and in other countries where our service providers operate, which may have different data-protection laws than your jurisdiction.

Where we transfer personal data internationally, we apply appropriate safeguards such as adequacy decisions or contractual protections (for example, Standard Contractual Clauses). Your submission of information represents your agreement to such transfers where consent is the applicable basis.

We may disclose your personal data in good faith where necessary to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users or the public.
• Protect against legal liability.

We may engage third-party companies to facilitate the Service, perform Service-related tasks, or analyze how the Service is used. These providers access personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We use Google Analytics to track and report website traffic. You can opt out by installing the Google Analytics opt-out browser add-on. For details, see Google's Privacy & Terms: policies.google.com/privacy.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Erasure — request deletion of your data, subject to legal limits.
• Restriction and Objection — limit or object to certain processing.
• Portability — receive your data in a portable format.
• Withdraw consent — at any time, without affecting prior processing.
• Lodge a complaint — with your local data-protection authority.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

Our Service may contain links to sites we do not operate. We are not responsible for the content or privacy practices of third-party sites and advise you to review their privacy policies.

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian aware that your child has provided us with personal data, please contact us, and we will take steps to remove it.

We may update this policy from time to time. We will post any changes on this page and update the "Effective date" above. Changes are effective when posted.

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to us.