Terms & Conditions

By creating an account, placing an order, or otherwise using our Service, you represent that:

• You are at least 18 years of age.
• You have the legal capacity and authority to enter into a binding agreement.
• You are not prohibited by applicable law from using the Service.
• All information you provide to us is accurate, current, and complete.

RISIANS 360 SOLUTIONS provides digital marketing, AI services, web and application development, SEO, branding, and related technology services (collectively, "Services"). The scope, deliverables, timelines, and fees for any specific engagement shall be agreed upon in a separate Service Agreement, Statement of Work, or Proposal signed by both parties.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

Where the Service requires you to create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity occurring under your account.
• Notifying us immediately of any unauthorized use at info@risians.com.

We reserve the right to terminate or suspend accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.

All content, materials, trademarks, logos, software, and other intellectual property made available through the Service are owned by or licensed to RISIANS 360 SOLUTIONS and are protected under applicable UAE and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal or internal business purposes. You must not:

• Copy, reproduce, distribute, or create derivative works without prior written consent.
• Use our trademarks or logos without authorization.
• Reverse-engineer, decompile, or disassemble any software we provide.

Any deliverables produced specifically for you under a separate Service Agreement shall be governed by the intellectual property provisions in that agreement.

Where you engage us for Services, you agree to:

• Provide accurate briefs, materials, and approvals in a timely manner.
• Obtain and maintain all rights, licenses, and permissions required for any third-party content you supply to us.
• Comply with all applicable laws, including advertising standards, consumer protection regulations, and data protection laws.
• Pay all invoices by the due dates specified in the applicable Service Agreement.

Delays caused by your failure to fulfil these obligations may extend project timelines and release us from related delivery commitments.

Fees for Services are set out in the applicable Proposal or Service Agreement. Unless stated otherwise:

• A deposit or advance payment may be required before work commences.
• Invoices are payable within the period stated on the invoice (typically 7–30 days).
• Late payments may attract interest at the rate permitted by UAE law.
• We reserve the right to suspend Services for overdue accounts.

All fees are quoted exclusive of VAT. VAT at the applicable UAE rate will be added where required by law. Refunds, if applicable, are governed by the individual Service Agreement.

Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Confidential Information must not be disclosed to third parties without prior written consent, except:

• To employees or subcontractors who need it to perform the Services and are bound by equivalent confidentiality obligations.
• As required by applicable law, regulation, or court order.

This obligation survives termination of any Service Agreement for a period of three (3) years.

You agree not to use the Service to:

• Violate any applicable local, national, or international law or regulation.
• Transmit unsolicited communications (spam) or engage in phishing.
• Upload or distribute malware, viruses, or other harmful code.
• Attempt to gain unauthorized access to any system, network, or data.
• Infringe upon the intellectual property or privacy rights of any third party.
• Harass, abuse, or harm any individual.

We reserve the right to investigate and take appropriate legal action against any violation of this section.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that results will be accurate or reliable. Digital marketing and AI services involve inherent variability; we cannot guarantee specific performance metrics, search rankings, or return on investment.

The Service may contain links to or integrations with third-party websites or platforms. We are not responsible for the content, privacy practices, or availability of such third parties. Links do not constitute an endorsement. Use of third-party services is at your own risk.

You agree to indemnify and hold harmless RISIANS 360 SOLUTIONS and its officers, directors, employees, and partners from any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of your use of the Service, breach of these Terms, violation of any third-party right, or any content or materials you provide to us.

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

Any provisions that by their nature should survive termination — including intellectual property, confidentiality, limitation of liability, and governing law — shall survive.

These Terms are governed by the laws of the United Arab Emirates, specifically those applicable in the Emirate of Dubai. Our collection and use of personal data is governed by our Privacy Policy at https://risians.com, incorporated herein by reference and compliant with the UAE Personal Data Protection Law (PDPL).

Any dispute shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be referred to the competent courts of Dubai, UAE.

Neither party shall be liable for failure or delay in performance caused by circumstances beyond their reasonable control, including acts of God, governmental actions, war, pandemic, natural disaster, or internet disruption.

These Terms, together with any applicable Service Agreement, constitute the entire agreement between the parties and supersede all prior communications. If any provision is held invalid or unenforceable, the remaining provisions continue in full force. We reserve the right to update these Terms at any time; continued use constitutes acceptance.